Effective Date: 02/22/2019

At Tiny Turtle Media, we respect the privacy of our clients and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights in relation to your personal information. By engaging with our services, including our SMS communications, you consent to the practices described in this policy.

1. Information We Collect
We may collect the following types of personal information from our clients, website visitors, and SMS subscribers:

• Contact Information: Your name, email address, phone number, and mailing address.
• Payment Information: We may collect your credit card or bank account information to process payments for our services.
• Wedding Details: Information about your wedding, such as the date, location, and details about the wedding party and guests.
• Video Footage: Video footage of your wedding, used to create a wedding video.
• Automatically Collected Information (for SMS subscribers): Interaction data with our SMS messages, including delivery and read statuses, timestamps, and any responses.

2. How We Use Your Information
We use your personal information for purposes including, but not limited to:

• Providing wedding videography services and communicating about related services.
• Processing payments for our services.
• Sending promotional messages, updates, and other relevant information via SMS (only if you opt-in).
• Responding to inquiries and providing customer support.
• Enhancing our services and website based on engagement and feedback.
• Complying with legal requirements.

3. Sharing Your Information
Tiny Turtle Media will not sell or share your personal information with third parties for marketing purposes. Information may be shared in limited cases:

• Service Providers: We work with third-party providers to assist in delivering services, including SMS campaigns, securely and efficiently. These providers are contractually obligated to protect your information.
• Legal Obligations: If required by law or in response to a legal request, we may disclose your information.

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes:

• Ensuring no mobile information is shared or sold to third parties/affiliates for marketing or promotional purposes.
• Excluding SMS opt-in data from all third-party sharing, maintaining confidentiality.

However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights
You have the right to access, correct, and request deletion of your personal information. Please note that we may need to retain certain information for legal or legitimate business reasons.

6. SMS Opt-Out
To opt-out of SMS communications, you may reply “STOP” to any of our messages. Upon receiving your request, we will promptly remove you from our SMS list. For further assistance, you can contact us at drew@tinyturtlemedia.com.

7. Changes to This Privacy Policy
Tiny Turtle Media reserves the right to update this Privacy Policy as needed to reflect changes in our practices or legal obligations. Any significant changes will be posted on our website at https://tinyturtlemedia.com/privacy-policy and included in our communications.

8. Contact Us
If you have questions or concerns about our privacy practices, please contact us at:

Tiny Turtle Media
Email: drew@tinyturtlemedia.com
Phone: ‪(347) 815-4995‬